Your Information Privacy Is Our Responsibility

This privacy policy applies to the operation of a777's official platform. Written for users in Bangladesh, this policy makes clear what types of information a777 collects, how that information is used, and what steps are taken to protect user privacy.

By using the platform through the a777 website, mobile application, or any other digital channel, you acknowledge that the terms of this policy have been made available to you and that you agree to them. If you do not agree with any part of this policy, it is advisable not to use the platform.

This privacy policy is considered an integral part of a777's Terms and Conditions. Reading both documents together will give you a complete understanding of the legal framework governing use of the platform.

1.1 Scope of the Policy

This policy applies to:

• All registered account holders on the a777 platform
• Visitors who browse the platform without registering
• Individuals who make contact via live chat or email
• Users who access the platform from any device

1.2 Legal Basis

a777 relies on the following legal bases for processing user information: fulfilling contractual requirements (account management and transactions), meeting legal obligations (identity verification and financial record-keeping), legitimate interests (fraud prevention and platform security), and user consent (marketing communications).

The a777 platform collects various types of information. This information can be divided into two main categories: information provided directly by the user, and information collected automatically.

2.1 Personal Identity Information

During registration and account verification, a777 collects the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification)
• National ID number or passport number
• Current address
• Email address
• Mobile number

2.2 Financial Information

To manage deposit and withdrawal processes, a777 holds the following financial information:

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Wallet balance and bonus records

2.3 Technical Information

Information collected automatically while using the platform includes:

• IP address and device identifier
• Browser type and operating system version
• Session duration and usage patterns on the platform
• Cookies and session data (details in Section 6)
• Log files and error reports

2.4 Gaming Information

Information relating to a user's gaming activity — such as betting history, win/loss records, preferred game types, and VIP tier progress — is used to improve platform services and to support responsible gaming.

a777 collects user information through several methods. Each method is transparent and carried out for a specific purpose.

3.1 Direct Provision of Information

Information is collected directly when a user opens an account, fills in a form, contacts the support team, or claims a promotion.

3.2 Automatic Collection

When visiting the platform, information is collected automatically through cookies, web beacons, pixel tags, and similar technologies. This data is primarily technical and statistical in nature.

3.3 Through Third Parties

Information about a user may sometimes come from identity verification services, payment processors (such as bKash, Nagad, Rocket, Upay), and fraud prevention partners.

a777 uses collected information only for specific and legitimate purposes. Misuse or unauthorised use of information is strictly prohibited.

4.1 Account Management

Personal information is used to confirm registration, verify identity, secure login, recover passwords, and handle account-related communications.

4.2 Processing Financial Transactions

Financial information is used to receive deposits, process withdrawals, issue bonuses, and send transaction confirmation messages.

4.3 Security and Fraud Prevention

Technical information is used to detect unusual activity on the platform, prevent multiple accounts, stop financial fraud, and keep user accounts secure.

4.4 Service Improvement

Anonymous statistical data is used to analyse user experience, understand game demand, fix technical issues on the platform, and launch new features.

4.5 Responsible Gaming

Monitoring gaming behaviour to identify risky patterns and provide support to users where needed is an important goal of a777. Detailed information on this can be found in the a777 Responsible Gaming section.

4.6 Customer Support

Your information is needed to answer your questions and resolve issues through 24/7 live chat and email support.

4.7 Marketing Communications

If you have given your consent, a777 may send promotional offers, bonus updates, and platform news. You may withdraw this consent at any time.

a777 does not sell your personal information for commercial purposes or disclose it without authorisation. However, limited sharing of information may be necessary in certain circumstances.

5.1 Service Providers

Necessary information is shared with trusted third-party service providers for payment processing, identity verification, technology infrastructure, and customer support. These partners are obliged to use the information only for the specified purpose.

5.2 Game Providers

Game providers including Evolution, Pragmatic Play Live, PG Soft, and JILI may receive limited session data for the purpose of running games. However, personal identity information is not shared with them.

5.3 Legal Obligations

a777 may be required to disclose necessary information in compliance with court orders, government directives, or valid requests from law enforcement agencies.

5.4 Business Changes

In the event of a business merger, acquisition, or sale of assets, user information may be transferred to the new authority. Users will be notified before any such change takes place.

5.5 What Is Not Done

• Personal information is not sold to third-party advertisers
• Use of information beyond the relevant service is not permitted
• Information is not transferred for unauthorised or unclear purposes

The a777 platform uses cookies and similar technologies to help improve the browsing experience and ensure the platform functions correctly.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, store security tokens, and support the core functionality of the platform. These cannot be disabled.
• Functional Cookies: Used for your language preferences, theme settings, and personalised experience.
• Analytics Cookies: Used to collect platform usage statistics to improve the service. These collect anonymous data.

6.2 Cookie Controls

You can delete unnecessary cookies or block them in future by going to your browser settings. However, disabling essential cookies may disrupt some platform features and may prevent you from logging in.

a777 applies industry-standard security measures to protect user information. Multiple layers of protection are in place to prevent unauthorised access, alteration, or destruction of data.

7.1 Technical Security

• All data transmission is secured through SSL (Secure Sockets Layer) encryption
• High-grade encryption protocols applied to stored data
• Regular security testing and vulnerability assessments
• Firewall and intrusion detection systems
• Two-factor verification (OTP) system

7.2 Organisational Security

• Only authorised staff have access to the information they need
• Regular security training for staff
• Confidentiality agreements are mandatory for third-party service providers

7.3 Data Retention Period

a777 retains data only for as long as necessary. Financial transaction records are kept for as long as an account is active and, after closure, for a set period to meet legal obligations.

7.4 In the Event of a Data Breach

If a security breach occurs and it affects your information, a777 will notify you as quickly as possible and take immediate steps to minimise the damage.

As a user of the a777 platform, you have certain important rights over your own information. a777 respects these rights and will try to respond within a reasonable time.

8.1 Right to Access Information

You can find out what information a777 holds about you. A summary of your information will be provided upon request.

8.2 Right to Correct Information

If any of your information is incorrect, you can request that it be corrected. Contact the support team via live chat or email.

8.3 Right to Delete Information

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You can object to marketing communications or certain types of data processing. This can be done by using the unsubscribe link in marketing emails or by contacting support.

8.5 Right to Data Portability

You can request your information in a structured, readable format.

8.6 How to Submit a Request

To exercise any of the rights above, contact the a777 support team. Requests will be processed after your identity has been verified.

The a777 platform is intended only for persons aged 21 or above. a777 does not knowingly collect any information from minors.

Age verification steps are taken at the time of registration. If a777 becomes aware that a minor has registered using false information, that account will be closed immediately and the collected information will be deleted.

If a parent or legal guardian believes that their minor child is using the platform, please notify the support team without delay.

a777 reserves the right to update this privacy policy as needed. If significant changes are made to the policy, users will be informed via their registered email or through a notice on the platform.

Continued use of the platform after changes have been made will be taken to mean that you have accepted the revised policy. It is therefore recommended that you review policy updates regularly.

If you have any questions or comments about this policy, or would like to know more about a777, relevant information can be found on the About Us page.